Privacy Policy

At HVAC Comfort, we respect your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection

We will collect your name, email address, and mobile phone number when you sign up for SMS updates. This information will be gathered verbally over the phone whenever someone contacts our official line or in our physical location.

Data Usage

We use your data solely for general conversational messaging and to provide customer assistance or address customers inquiries

Data Security

Data Retention

We protect your data with secure storage measures to prevent unauthorized access.

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Messages and Data Rates May Apply

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring and message frequency varies based on communication needs.

Contact HVAC Comfort at 763-401-7077 or hvaccomfort22@gmail.com for HELP or to STOP or CANCEL receiving messages.

Opt-Out

You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to [Email Address] or [Phone Number]. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.

Non-Sharing Clauses

HVAC Comfort does not share your data with third parties for marketing purposes. • [Company Name] does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone.

Terms and Conditions

Acceptance of Terms

By accessing or using services provided by HVAC Comfort, you agree to these Terms and Conditions. These terms govern your use of our services, website, and communications, including SMS messaging. If you do not agree with these terms, you should not use our services.

Business Info

HVAC Comfort operates as a sole proprietorship in the United States using an Employer Identification Number (EIN). Our services are provided directly to customers who interact with us through our website, messaging systems, or service requests.

Services

We provide services related to our business operations and may communicate with customers regarding service inquiries, scheduling, account updates, or customer support. We reserve the right to modify or discontinue services if necessary for business or legal reasons.

SMS Messaging

By providing your mobile phone number and opting in, you agree to receive SMS messages from HVAC Comfort. These messages may include customer support responses, appointment reminders, service notifications, or account-related updates. Message frequency may vary, and message and data rates may apply depending on your mobile carrier plan. Our messaging services operate in compliance with standards supported by mobile carriers including AT&T, T-Mobile, and Verizon.

Opt-Out and Assistance

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive a final confirmation message and will no longer receive SMS communications. For assistance, reply HELP or contact us directly.

Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy. We do not sell or share your personal information, including phone numbers, with third parties for marketing purposes. Information may be shared only with trusted service providers who help us operate our services.

Limitation of Liability

HVAC Comfort is not responsible for delays or failures in message delivery caused by mobile carriers, network issues, or factors outside our control. To the extent permitted by law, we are not liable for indirect or consequential damages related to the use of our services or communication

Updates to these Terms

We may update these Terms and Conditions from time to time. Updates will be reflected by the revised effective date, and continued use of our services indicates acceptance of the updated terms.

Contact Information

If you have any questions or concerns regarding the privacy policy or terms and conditions please contact us: (763) 401-7077 or email hvaccomfort22@gmail.com